1. When you set up your company and employees, you will be prompted to enter an expiry date for each document you upload.  This date is monitored by SHe Files and will be used to notify you when you're approaching the expiry dates.  

1. SHe Files allows you to reshuffle your sections, or contents, as you wish.  You can also insert additional documents as you wish.

1. SHe files can be customised to suit different countries. Where the client is an international or South African company, SHe files will generally be pre-configured to suit. If you're still unsure, use any method to contact us with your specific questions.

1. You don't need to know who to appoint or what registers to open, all you need to know is WHAT you will be doing on site.  The SHe Files Wizard^TM will ask you for this info, then automatically make the correct appointments and publish the correct registers.

1. No problem, just go to My Company, and click on "Top Up".  You will then be guided by the prompts, and you can purchase an additional file and the quoted price. Or contact the helpdesk

1. CR 7(1)(b) and CR 7(2)(b) requires the contractor to open a full Health & Safety File on every site, prior to commencement of any construction work.
2. Your Health and Safety file must be on site every time you are on site
3. Over and above A and B, your Health and Safety file must be approved by your client, or client's agent

1. "Construction work" means any work in connection with:
   1. the construction, erection, alteration, renovation, repair, demolition or dismantling of or addition to a building or any similar structure; or
   2. the construction, erection, maintenance, demolition or dismantling of any bridge, dam, canal, road, railway, runway, sewer or water reticulation; or the moving of earth, clearing of land, the making of excavation, piling or any similar civil engineering structure or any similar type of work.

A. "structure" means:

1. any building, steel or reinforced concrete structure (not being a building), railway line or siding, bridge, waterworks, reservoir, pipe or pipeline, cable, sewer, sewage works, fixed vessels, road, drainage works, earthworks, dam, wall, mast, tower, tower crane, bulk mixing plant, pylon, surface and underground tanks, earth retaining structure or any structure designed to preserve or alter any natural feature, and any other similar structure; or
2. any false work, scaffold or other structure designed or used to provide support or means of access during construction work; or
3. any fixed plant in respect of construction work which includes installation, commissioning, decommissioning or dismantling and where any construction work involves a risk of a person falling.

1. "Contractor" means an employer who performs construction work.

1. Yes.  You are a contractor, and will be performing construction work, according to definition of CR 2014.

1. Your subscription will continue to run, as the premiums are based on annual average costs. Your free files will accrue (collect) and carry-over, and you may use these at any time in the future.

1. Your account will automatically be reinstated after the next successful payment is made.

1. It will be displayed on the Subscription Details page, in the App.

1. Just log into the SHe Files App, go to My Company, and click on "Top Up". Of course, you may accumulate files, so there is a chance you have some "spare" files carried over from previous months

1. The price of the subscription has been carefully selected based on statistical data and forecasts.  SHe FIles (Pty) Ltd needs a stable revenue stream to provide a secure and reliable service. It is similar to "Use it or Lose it" airtime packages in the cellphone industry.

1. Actually, the price decreases as you increase your packages.  SHe Files (Pty) Ltd has substantial overheads to ensure your business runs smoothly and your compulsory Health and Safety files are compliant.  The more files you buy, the more files there are to cover our overheads, hence the lower price per file.

A. You will be charged a reactivation fee, which is displayed on-screen when you Deactivate or Reactivate.  Your data will still be on our servers for 3 months.  If you Reactivate within 3 months, you simply continue where you left off.  However, if you do not Reactivate within 3 months, your company will be deleted and you will need to setup again. Your accumulated files will be forfeited if you choose to Deactivate or if your subscription is unsuccessful.